Our Guarantee

Our Guarantee: Fresh Lobster Delivered to Your Door – Since 1995!

Because of high package volumes at UPS/FedEx and inclement weather during the holidays, deliveries scheduled to arrive December 20 – 24 may arrive later than normal. We cannot guarantee arrival times and dates on those days due to circumstances beyond our control, but traditionally 95% of our orders arrive very close to the normal delivery time.

If you would like to reschedule or change your order, please call 1 (800) 556-2783.

  • Maine lobstermen and women deliver lobsters fresh off the boat daily
  • We operate our family-owned business from 48 Union Wharf, Portland, Maine
  • 99% of the Lobster we ship is caught in Maine waters
  • Our clams and mussels are hand-selected for quality, size and freshness
  • We ship the highest-quality, fresh seafood and specialty foods from Maine
  • Your order is carefully packed then shipped by overnight express to arrive at your door in excellent condition, on your scheduled arrival day (Tuesday through Saturday)
  • Maine Lobster Direct ships overnight to all fifty States, Puerto Rico and Canada

If there is a problem with your order – Call us!

  • If you have any questions regarding the quality of your order, please call us at 800-556-2783.
  • If you have any questions regarding the delivery status of your order, please call us at 800-556-2783. We will be glad to track your package for you.