Maine Lobster Direct

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Our Guarantee

Our guarantee: Maine Lobster Direct ships only the freshest, highest quality hard-shell Maine Lobsters - since 1995!

During the holidays, because of extremely high package volumes at UPS and FedEx, deliveries scheduled to arrive December 20 - 24 may arrive later than normal. We cannot guarantee arrival times and dates on those days. Traditionally 95% of our orders arrive very close to the normal delivery time.

  • Maine lobstermen and women deliver lobsters fresh off the boat daily.
  • We operate our family-owned business from 48 Union Wharf, Portland, Maine.
  • 99% of the Lobster we ship is caught in Maine waters.
  • Our clams and mussels are hand-selected for quality, size and freshness.
  • We ship the highest-quality, fresh seafood and specialty foods from Maine.
  • Your order is carefully packed then shipped by overnight express to arrive at your door in excellent condition, on your scheduled arrival day (Tuesday through Saturday.)
  • Maine Lobster Direct ships overnight to all fifty States, Puerto Rico and Canada.

If there is a problem with your order - Call us!

  • If you have any questions regarding the quality of your order, please call us at 800-556-2783.
  • If you have any questions regarding the delivery status of your order, please call us at 800-556-2783. We will be glad to track your package for you.



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https://www.mainelobsterdirect.com/about/our_guarantee.html rev 2016-11-30