Our Guarantee

Maine Lobster Direct delivers excellent customer service and our 100% satisfaction guarantee!

Our guarantee: Maine Lobster Direct ships only the freshest, highest quality hard-shell Maine Lobsters - since 1995!

• Maine lobstermen and women deliver lobsters fresh off the boat daily.
• We operate our family-owned business from 48 Union Wharf, Portland, Maine.
• 99% of the Lobster we ship is caught in Maine waters.
• Our clams and mussels are hand-selected for quality, size and freshness.
• We ship the highest-quality, fresh seafood and specialty foods from Maine.
• Your order is carefully packed then shipped by FedEx to arrive at your door in excellent condition, on your scheduled arrival day (Tuesday through Saturday.)
• Maine Lobster Direct ships overnight by FedEx, to all fifty States, Puerto Rico and Canada.

Simply Stated 100% Satisfaction Guarantee: If there is a problem with your order - Call us!

• If you have any questions regarding the quality of your order, please call us at 800-556-2783.
• If you have any questions regarding FedEx delivery of your order, please call us at 800-556-2783. We will be glad to track your package for you.