Maine Lobster Direct
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Our Guarantee

Maine Lobster Direct delivers excellent customer service and our 100% satisfaction guarantee!

Our guarantee: Maine Lobster Direct ships only the freshest, highest quality hard-shell Maine Lobsters - since 1995!

  • Maine lobstermen and women deliver lobsters fresh off the boat daily.
  • We operate our family-owned business from 48 Union Wharf, Portland, Maine.
  • 99% of the Lobster we ship is caught in Maine waters.
  • Our clams and mussels are hand-selected for quality, size and freshness.
  • We ship the highest-quality, fresh seafood and specialty foods from Maine.
  • Your order is carefully packed then shipped by FedEx to arrive at your door in excellent condition, on your scheduled arrival day (Tuesday through Saturday.)
  • Maine Lobster Direct ships overnight by FedEx, to all fifty States, Puerto Rico and Canada.

Simply Stated 100% Satisfaction Guarantee: If there is a problem with your order - Call us!

  • If you have any questions regarding the quality of your order, please call us at 800-556-2783.
  • If you have any questions regarding FedEx delivery of your order, please call us at 800-556-2783. We will be glad to track your package for you.



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http://www.mainelobsterdirect.com/about/our_guarantee.html rev 2014-12-13